We hope that you will love your order! However, if you change your mind within the timeframes below, you can return any item in accordance with our Returns Procedure:

(Please note that we are not able to accept any returns of personalised products, unless the item is faulty.)

EU Orders – Goods must be returned within 14 days of receipt for a refund of your purchase price and delivery charge. Unless the goods are being returned due to being faulty or incorrect, the cost of return is non-refundable. SeaSideTones reserves the right to arrange collection, in which case the customer will be responsible for the collection charges. If returning the goods due to being faulty or incorrect, please contact us.

Non-EU Orders – Goods must be returned within 14 days of receipt for a refund of your purchase price. The delivery charge and cost of returning the goods will only be refunded in the event that the goods have been returned due to being faulty or incorrect, in which case please contact us.

To return your order, please complete the form below

RETURN AN ORDER

Items must be returned unused, in their original condition, and with all tags and packaging intact.
We recommend using a tracked shipping service and keeping your proof of postage until your refund has been issued.

For detailed information regarding returns, withdrawals, complaints, and consumer rights, please refer to our Terms and Conditions